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1-800-DIG-RITE or 811

Design Tickets

Design tickets should be used in circumstances where there is a need to identify the underground facilities when “no excavation” will be taking place or excavation will take place much later in the process.

Either of the following design tickets can be submitted over the telephone through our call center at 1-800-344-7483 or 811 or submitted through ITIC.  A copy of the ticket with the list of underground facilities will be emailed back to the requestor.

Routine Design Ticket

This type of Design ticket generates an actual locate request to the underground facilities locator’s for marking the location of their underground facilities.  The excavator cannot legally excavate on the routine Design ticket.

This request must be submitted at least five (5) working days but not more than ten working days. The underground facility owner must respond within five (5) workings days.

A No Response ticket should be submitted to the underground facility that failed to respond.  A No Response ticket requires the facility owner’s locator to respond within 2 hours.

Preliminary Design Ticket

The preliminary Design ticket is primarily used to provide the requestor with a list of underground facility owners located at the proposed area of excavation so that project planning can take place.  No locate request is transmitted to underground facility owners for markings.


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